Shipping policy

Shipping policy

• Where we ship: United States.
• Processing time: orders are prepared and shipped within 1 to 3 business days.
• Delivery time: typically 7 to 12 business days after dispatch. Delivery times are estimates and can be affected by carrier delays and holidays.
• Cost: $5.95 flat rate. FREE on orders of $65 or more.
• Tracking: you will receive a tracking link by email once your order ships.
• Packaging: packaging may vary while we update our product labels. The formula is the same.

Lost or late orders

If your order has not arrived within 30 days of purchase, email thelumisseshop@yahoo.com with your order number and we will send a replacement or a full refund.